Terms of Service

Last updated: September 2026

Please review these Terms of Service carefully before accessing or using the Club Connect Progressive Web App. These terms govern the relationship between you, your affiliated sports club, and Club Connect.

1. Acceptance of Terms

By creating an account, registering with a club, or accessing the Club Connect application, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, you must discontinue use immediately. We may update these terms periodically; your continued use following updates constitutes active acceptance of the revised terms.

2. Club Admin Responsibilities

  • Data Controllership: Club administrators act as the primary Data Controllers for their respective club members, squads, and activities.
  • Consent Verification: Admins are strictly responsible for obtaining appropriate member consents and ensuring registration policies are upheld.
  • Safeguarding & Minor Protection: Club admins must not onboard minors or youths without verified parental or guardian consent. All communications involving minors must comply with child safeguarding mandates.
  • Content Accuracy: Admins and coaches are responsible for the accuracy and legality of all club news, training schedules, fixture times, and published media.

3. Acceptable Use Policy

All users must maintain conduct consistent with sportsmanship and mutual respect. The following behaviors are strictly prohibited:

  • Harassment, bullying, defamation, discriminatory remarks, or abusive language in team group chats.
  • Any communication or action violating child protection rules or attempting private, unmonitored messaging between adults and minors.
  • Distributing spam, unapproved commercial solicitations, or malicious software.
  • Attempting to bypass multi-tenant security layers or access data belonging to another sports club.

Violations of the Acceptable Use Policy may result in immediate account suspension and referral to club disciplinary bodies.

4. Platform Limitations

  • Phase 1 Pilot Release: Club Connect is provided on an "as-is" and "as-available" basis during the initial pilot phase.
  • Service Availability: No guaranteed uptime service level agreement (SLA) is provided during the pilot release. Maintenance windows may occur without prior notice.
  • Feature Evolution: Features, user interface designs, and integrations are subject to change based on pilot feedback.
  • Backups: While automated data backups are maintained, emergency disaster recovery cannot be guaranteed during beta/pilot testing.

5. Termination

  • Member Self-Deletion: Users may terminate their membership and delete their account at any time via self-service in account settings.
  • Suspension for Cause: Club Connect and club administrators reserve the right to suspend or terminate accounts that breach safeguarding guidelines or these terms.
  • Club Offboarding: Sports clubs may discontinue their tenant participation upon 30 days written notice, with export capabilities provided for club archives.

6. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the Republic of Ireland. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the Irish courts.